We have taken our dog there approximately 4 times over the last 2 years for boarding. The last 2 times he has stayed the care has gotten progressively worse. He has come home on antibiotics and we are unclear of the diagnosis the veterinarian gave him. The last visit was absolutely HORRIBLE. Our return flight was cancelled and we arrive home 48 hours later than we initially anticipated. We paid for a bath upon pick-up which we were told was done the day before we originally were picking him up. He was brought to us with poop all over his hind legs and he tail had sores on it. He smelled TERRIBLE!! We brought him home and immediately bathed him. He was on antibiotics for an unknown reason which we immediately discontinued....mind you we paid for the vet visit and the antibiotics. We have asked to have him weighed before and after his boarding so we know how he is eating while we are gone. This has NEVER happened even after being asked repeatedly. He didn't eat or drink for 4 days upon returning home. We took him to our regular vet for follow up. Thank God nothing was wrong with him. We don't know what changed but the level of care has decreased significantly over the last 2 years but the prices haven't. As a matter of fact, the unexplained additional expenses have increased. You will be uncharged for services without explanation and your furry family member will receive poor care. We are reasonable people and just want our pet safe and cared for during our time away from home. If he needs additional service, that is fine, we just would respectfully ask for an explanation from the vet. And to bring a dog to the owner covered in poop is unacceptable and brought us to tears because we knew he had been sitting in it for at least 2 days, if he did in fact get the bath that we paid to have done prior to pick-up. We will NOT be going back and would strongly recommend reconsidering a decision to leave your pet at this facility until changes are made in their processes.
They take great care of my pets and have great hours for the working professional (I work 7a-7p and they are open late!) just today I found a stray, sick kitten and they found time to look her over and help me take care of her. They're great people! Glad to have such a good resource for my pets
They make it so easy to set appointments, with long hours. They have great 24/7 emergency care. They always call or email to remind us of checkups. If you want to bring in all your animals at once they are happy to work with you. Their staff are efficient, friendly, honest and knowledgeable.
The doctors and staff are great - super kind and helpful. They have flexible hours and are available by phone as well. I'm grateful to them for all their help.
Seen many vets and had good experiences with all. Late night and early morning appts available big help. No complaints.
Annehurst Veterinary Hospital is a US Veterinary Care based in Westerville, Ohio. Annehurst Veterinary Hospital is located at 25 Collegeview Rd, Westerville, OH 43081, USA.
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