We've been taking our dog Trick here for years. It's been through a few management changes, but we're still happy with the care. We also subscribe to their monthly platinum care plan; cheaper than pet health insurance, and more comprehensive. Worth checking out!
I am so glad I found this facility and staff. Thank you all from the bottom of our hearts, especially Dr. Hereda and Erica.
The one MAJOR complaint I have is that NO ONE answers the phones there during business hours. Either they are very short staffed or need to review their phone policy. When I do get someone I normally have to call again 2 or 3 times to get the info requested as they do not call back.
WestVet did an excellent job getting my dog in on a Sunday on a holiday weekend. They took an xray which showed no broken bones and gave her pain medication until she could see her surgeon. We were both treated very well! I'm eternally grateful!!!
Extraordinary veterinary clinic. ALL of the staff are friendly, smart, empathetic and pretty much any other quality one would require to take care of the most special beings in your life. I can't recommend them enough.
This place is great... Been taking my dogs here for 20 years. They have always been wonderful help and such caring people... They have always treated my family and our animals with professional kindness.
I have nothing but rave reviews for this hospital and staff. My dog was extremely ill and I had seen 2 different vets with no determined diagnosis. Upon researching new vets I came upon this group. Frantic at the time I sent a message on their website about 830 pm indicating that I would be calling for an immediate appt the next morning as it was urgent for my dog to be seen. Not even 10 minutes later Erica, the office mgr called me and through tears I explained what was going on. She immediate called the Dr on call and my Izzy was seen THAT NIGHT, about 45 minutes later. She was hospitalized and the next day it was diagnosed she had 2 bowel obstructions. She went into surgery that day and is doing well. She is still there as it has been just a day after her surgery but I have to give this hospital and staff the best rating possible. They were all so kind, caring professional and understanding of not only the patient (dog), but the owner(s) as well. It is rare today that the words "customer service" is lived up to, but in their case they live it . Of course any major surgery is a costly thing but comparatively I find them very reasonable and better yet they were willing to work with me on payment options. In todays world who has the cash on hand to pay it in one shot. They fact that they understand that is a godsend. When I took my dog to the Riverside animal clinic they told me on the phone my dog would not be seen unless I paid X amount when I came in. Shameful.
Westerville Veterinary Clinic is a US Pharmacy based in Westerville, Ohio. Westerville Veterinary Clinic is located at 69 Huber Village Blvd, Westerville, OH 43081, USA.
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